Welcome to the December issue! With Christmas just around the corner, it's a naturally busy time of the year for our customers, so we have been hard at work over the last few weeks to release a number of new features in time for the New Year, along with some exciting enhancements to existing services...
New design for eCargo

The 1st of December was a milestone for us as we launched a redesign of the eCargo web application.
As well as the visual enhancements to complement the new website, there have been a number of structural changes to simplify navigation and improve reporting.
For a more comprehensive rundown on the new features, read the article on the latest release notes.
Support Desk Hours over the Christmas period

The support desk will operate as usual during business hours over Christmas and the New Year.
Phone support is available for urgent issues at any time on 0800 322 746 (NZ) or 1800 113 775 (Aus).
For non-urgent issues or queries, please email support@ecargo.co.nz.
New Reports available
The Reporting module has been given an upgrade - DIFOT reports are now available for manufacturers to measure the performance of their carriers.
In January, we will also be introducing 'Freight Spend' reports, which will give our customers the ability to view total freight costs by destination and delivery customer.
The new reports provide additional visibility over your freight spend and KPIs. We will contine adding new reports to eCargo, if you have any specific reporting requirements, please contact us.