Hey did you know 623,724 freight consignments have been created in eCargo this year so far. That's already more than last year's total of 591,674!
Recent Product Updates
Faster Invoicing
Creating, viewing and approving invoices just got faster. We've completely re-built the invoices page to give you faster access to invoices, and provide the ability to sort by any column.
Full release notes can be found here.
Business Administration
In our last newsletter we mentioned this is on the way, and it's now here. Under the Admin menu you'll find the new screens that allow you to:
- Manage your business sites, customers and users
- Maintain your destinations, including address details
- Link to new carriers, and setup business rules including priority and auto-assign rules for your business sites, customers and destinations
- Invoice to a different customer: Select different customer businesses from the dispatching site to create invoices to
See upcoming features for what's next on the list. Feel free to contact us if you have any suggestions regarding maintaining master data in eCargo that we haven't yet addressed, or need to be given administrator rights to access these features.
New Freight Cost Summary Report
A new report, Freight Cost Summary, has been developed to provide you with a summary of your freight movements by volume, cost & carrier. Logistics Managers wanting to analyse their distribution costs will find it very useful to get an idea on where their freight is going and how much it is costing them.
While you're having a look at our reports don't forget to check out the other useful reports, such as Freight Cost Accruals and Delivery on Time Performance.
Upcoming features and improvements
The following Business Administration features are on their way:
- My Carriers: Manage your existing carriers and create new carriers for your business.
- User Authorisations & Notifications: View and edit the privileges your users have and setup the event notifications they are subscribed to, such as receiving invoices or cancelled order messages.
Did You Know..?
Online Knowledge Base
We now have an all new updated online help and knowledge base that you can access at any time. On it you'll find getting started guides for new users, troubleshooting guides, help for advanced users and Frequently Asked Questions which are constantly being updated.
You can also submit a support request from the website, which will feed directly into our help desk system. Customers who submit a large number of support requests can also setup their own login to view and update their outstanding eCargo help desk tickets.
Just click on Help from your eCargo application, or enter support.ecargo.co.nz into your web browser.
Upgrade your web browser for faster performance
A web browser is the software you use to access the internet and web based applications such as eCargo. New versions and updates to the most common web browsers are released often. We recommened you update your web browser regularly to enjoy the speed and security benefits the latest version offer.
For example if you are running Internet Explorer 7, you'll notice a big difference upgrading to IE 8. Web pages and application will run a lot faster.
You can update your web browser by either visiting the browser's home page or contacting your IT dept. We've listed the most common browsers below, click on the logos to view their homepages and download the browsers: