Security
The security of your personal, business and financial
data is very important to us. We continue to invest and
improve the infrastructure that protects your data.
User Access
Access to eCargo is protected via username and password.
Only once you successfully login to eCargo can you access your
business & logistics information. The eCargo security model is
role based, which means that another eCargo customer cannot
see any of your data unless they are one of your supply chain
partners.
If you leave your computer unattended for an extended period,
you will be automatically logged out.
Secure Financial Information
We suggest that all users have strong passwords and that you
limit who in your team can see your company's financial
information, such as freight rates, costs and accruals.
Hosting Environment
eCargo is hosted by Intergen, who manage our purpose built, high
availability hosting facility with full 24x7 operational
system monitoring service. Physical access to the hosting
environment is restricted by biometric access control to authorised
Intergen staff.
External access to our servers is controlled by redundant border
router and intruder protection systems, which are configured and
monitored according to industry best practice.
Back-ups and Recovery
We run backups nightly, full offsite backups weekly and
transaction log backups of our database every 20 minutes so we can
immediately recover your data if necessary.
To ensure high availability we have in place high capacity and
physically diverse internet connectivity, with redundant upstream
data providers (ISPs). Redundant UPS protection with separate power
feeds across each rack and standby diesel generation to ensure
continuity of electrical supply.